Southlawn Palms Apartments, located at 7006 Scott St, Houston, TX 77021, holds a current Google rating of 2.8 stars. This apartment property has garnered mixed opinions from tenants, ranging from praise for recent improvements and friendly staff to serious concerns about safety and property management. Below is a detailed summary of tenant feedback, highlighting both the positive and negative aspects of living at Southlawn Palms Apartments, based on Google reviews.
The Positives of Southlawn Palms Apartments
Despite its overall moderate rating, Southlawn Palms Apartments has seen a wave of positivity from several tenants, particularly regarding recent changes and improved management. Here are the highlights:
1. Improved Management and Staff Dedication
Many tenants appreciate the efforts of property managers like Marcus, Deron, and Skye. Residents frequently mention their professionalism, friendliness, and willingness to assist. For instance, one tenant shared,
“Marcus and Deron made the process welcoming, and they were very professional. I feel comfortable with my grandpa living on the property.” Another echoed similar sentiments:
“I am thankful for Deron and Marcus. They were very helpful to me, and they made sure that I got my apartment. They were so nice and friendly to me, and I sure do appreciate them for that.”
2. Renovations and Rules for Safety
Renovated apartments and updated rules to enhance safety have also garnered positive feedback. A reviewer noted:
“The apartments are newly renovated and have a great set of rules for the complex, making them safer and more accessible.”
3. Second Chances and Community Care
Several residents appreciate Southlawn Palms Apartments for offering second chances to renters. One long-term tenant shared:
“These are some wonderful 2nd chance apartments. I like it here—they are doing a great job. I’ve been staying here since August, and I’m renewing my lease.”
4. Convenient Location
The proximity to amenities such as grocery stores, schools, and public services also adds value. One tenant commented:
“Grocery store, gas station, washateria, school, meat market, EMS department—all in one area!”
The Negatives of Southlawn Palms Apartments
While many residents have positive experiences, others report serious concerns about living conditions and management practices. Here are the key issues raised:
1. Safety and Criminal Activity
Concerns about safety remain a recurring theme. One tenant recounted an incident involving a security guard-related homicide and criticized the management’s response:
“Be extremely careful when looking to move here. YOUR LIFE or maybe even the LIFE of your loved one may depend on you not letting this be your new home. Because be warned—it really may be your last home on this side.”
2. Poor Maintenance and Sanitation
Complaints about unclean conditions, rodent infestations, and mold are common. One reviewer highlighted:
“The entire property is very dirty. There’s a rat and mice infestation, electrical problems, air conditioners that barely work, mold, and ant infestation.”
3. Lack of Accessibility
Some tenants criticize the apartments for not being handicap-friendly, both in unit design and office accessibility. One of the Southlawn Palms Apartments reviews states:
“The bathrooms are grungy and smell unhealthy. NOT handicap compliant, and the office is not wheelchair accessible.”
4. Unprofessional Conduct
Negative interactions with management have also been a sore point for some. One tenant described a frustrating experience:
“Management was absolutely rude, insensitive, and unprofessional in conversations with family members.”
5. Hidden Costs
Some tenants feel misled by hidden requirements, like having to purchase their own appliances. A reviewer shared:
“Please be aware that you have to purchase your own stove and refrigerator, which in some cases is not made clear before you pay your deposit.”
Community Improvements in Progress
Southlawn Palms Apartments has made noticeable strides in recent years to overcome its previous reputation. Many residents have noted that the management team is stricter now, implementing policies that contribute to a safer and more controlled environment.
One reviewer praised these changes, stating:
“The management team did a good job with the place because Southlawn had a bad reputation back then. They are stricter and standing on 10 over there for real. If you want a fresh start, try it out.”
The visible efforts to clean up the property and maintain order are appealing to those seeking a safer and more stable community.
Resident Support and Accessibility
While the property has faced criticism about handicap accessibility, the management team is often lauded for its attentiveness to residents. Tenants frequently share stories of feeling cared for by staff, particularly Marcus and Deron, whose names appear repeatedly in the Southlawn Palms Apartments reviews for their kindness and professionalism.
One tenant shared:
“When I walk into the office or see them on the property, I feel like family. Just because of how the management team is, it makes me feel like this was a good choice, and I’m thankful and grateful at the same time.”
For some tenants, this level of support offsets other challenges on the property.
FAQs About Southlawn Palms Apartments
Yes, many units have been newly renovated. Tenants have praised the improved interiors, although some have mentioned maintenance issues in older units.
The property has made efforts to improve security, with stricter rules and a visible security presence. However, some tenants have raised concerns about safety incidents on the property.
No, tenants are required to purchase their own stove and refrigerator. Some renters mentioned they were unaware of this requirement before paying the deposit.
The property has been criticized for lacking handicap accessibility, including in the office and unit design. Prospective tenants with specific needs are advised to verify accessibility before leasing.
The apartments are conveniently located near grocery stores, schools, a gas station, a washateria, a meat market, and an EMS department, offering easy access to essential services.
Conclusion
Southlawn Palms Apartments presents a mix of opportunities and challenges for prospective tenants. While the management’s efforts to improve safety and living conditions are acknowledged and appreciated, persistent concerns about safety, maintenance, and professional conduct weigh heavily on the property’s reputation.
For those seeking affordable housing with second chances, Southlawn Palms Apartments may be worth considering. However, potential renters should visit the property multiple times and conduct thorough research before making a decision.
Disclaimer:
This article is based on Southlawn Palms Apartments reviews gathered from Google as of the time of writing. The opinions expressed are those of renters and customers, reflecting their personal experiences. The overall rating of 2.8 stars is current as of the date of posting.
