Excelsior on the Park Reviews: Pros, Cons and Rents
By Joseph Dittman, Houston apartment locator · · Updated October 27, 2026
Excelsior on the Park reviews paint a split picture: renters love the big floor plans, townhome-style layouts, and wooded setting at a budget-friendly price, but many also report pests, slow maintenance, and broken security gates. At the time of writing, the community at 14300 Ella Blvd in North Houston held a 3.4-star Google rating.
Below, we break down the property details, what residents praise, what they complain about, and the questions worth asking before you sign a lease.
Excelsior on the Park at a glance
Excelsior on the Park sits in the North Houston area near Greenspoint. It's an older community, built in 1983 and updated over time, with roughly 200 units spread across a park-like, wooded campus with walking paths.
| Detail | What the community lists |
|---|---|
| Address | 14300 Ella Blvd, Houston, TX 77014 |
| Approximate unit count | 200 |
| Year built | 1983, with updates over time |
| Floor plans | 1, 2, and 3 bedrooms, including townhome-style layouts |
| Google rating | 3.4 stars (at the time of writing) |
| Pet policy | Dogs and cats allowed, with breed and weight restrictions; pet rent and fees apply |
Recently listed rents
Rents at the time of writing were among the more affordable in the area:
- 1 bedroom: from the high $900s
- 2 bedrooms: from the low $1,200s
- 3 bedrooms: from the high $1,600s
Pricing shifts with availability, lease length, and upgrades, so confirm current numbers with the leasing office.
Advertised amenities and services
- Two swimming pools
- Fitness center
- Clubhouse and business center
- Tennis court and playground
- Gated, controlled access
- Laundry facilities
- BBQ and picnic areas
- Wooded surroundings with walking paths
- Balconies or patios in select units
- On-site management and maintenance, plus an online resident portal
The community also markets "apartminium" layouts, park views, outdoor social spaces, and townhome options. Keep in mind that several reviewers say some of these amenities were closed or not working, which we cover below.
What residents like about Excelsior on the Park
Staff who make a difference
A number of reviewers complimented the staff for respectful, helpful treatment during move-in. Some credited the management team with improving their quality of life and helping them feel safe and cared for.
One review described a staff member who made sure a wheelchair-accessible unit was ready and that maintenance was handled promptly. Another resident said they renewed their lease specifically because of changes brought in by new property management. Others called the leasing office warm and welcoming.
The common thread: service seems to depend heavily on who is running the property at the time. When management is responsive, residents notice.
Spacious floor plans and a quieter setting
Unit size is the most consistent compliment. Residents mentioned roomy layouts, large patios, big bedrooms, and two-story townhome-style designs. One reviewer called the apartments "breathtaking" after touring a 2- or 3-bedroom unit.
The green, wooded grounds also stood out, giving the property a calmer feel than many Houston complexes. Some residents described the community as mostly peaceful, with only the occasional noise from kids or pets.
Value for the square footage
Even reviewers who listed problems often acknowledged that rent is competitive for the region. Several said they chose Excelsior mainly for its budget-friendly leases and accepted some trade-offs. Families and single parents in particular pointed to the value-for-space ratio, and despite the property's age, residents described the interiors as decently updated.
Common complaints in Excelsior on the Park reviews
Pests and cleanliness
The most repeated complaint involved roaches, rats, and raccoons. Several residents described pest problems as persistent even with pest control service. One tenant said their unit stayed infested no matter how clean they kept it; others mentioned raccoons in the attic, rat sightings, and dirty shared spaces such as the pools and trash areas.
One detailed review described moldy ceilings, raccoon feces on balconies, and a broken lighting system labeled a fire hazard.
Slow maintenance
Many reviewers said maintenance requests went unanswered for weeks or even months. Reported issues included broken A/C units, malfunctioning refrigerators, and electrical concerns. Several tenants said they had to follow up repeatedly or visit the office in person, and a few were told to buy their own materials, such as door sealants, to fix problems.
Some renters said they moved out because unresolved repairs, including faulty wiring, mold, and pest damage, made them feel unsafe.
Security gates and amenity closures
Broken gates and malfunctioning cameras came up often. Residents said the gates stayed open around the clock and that there was little visible security. Several reviews mentioned break-ins, stolen cars, and mailbox theft.
Another recurring theme: advertised amenities that were non-functional or closed, including the pools, laundry rooms, fitness center, and a tennis court that reportedly had no net. One resident said they were paying over $1,100 a month and still lacked a working mailbox, functioning gates, or clean common areas.
Pros and cons of Excelsior on the Park
| Pros | Cons |
|---|---|
| Large, open floor plans | Persistent pest problems reported by multiple tenants |
| Townhome-style options | Delayed or ignored maintenance requests |
| Quiet, park-like surroundings | Broken gates and camera systems |
| Affordable rent for the square footage | Amenity closures and poor upkeep |
| Some excellent staff and management | Inconsistent management over time |
Is Excelsior on the Park right for you?
Excelsior on the Park can work for renters who want more space for less money and who are comfortable advocating for repairs. If security, cleanliness, fast maintenance, and fully working amenities are top priorities, you may want to compare other options, or at least inspect your exact unit carefully first.
Experiences here vary a lot by building, unit, and the management team in place. Before you sign:
- Tour the specific unit you'll lease, not a model, and check under sinks and in closets for signs of pests or leaks.
- Ask whether the gates, pools, laundry, and gym are currently working.
- Ask how maintenance requests are submitted and what the typical turnaround is.
- Visit in the evening to get a feel for parking and security.
- Get any promised repairs or move-in conditions in writing.
If you're weighing similar budget-friendly communities, our Settegast Heights Village reviews are a useful comparison, and you can browse Houston apartments under $1,200 or 3-bedroom apartments for families who need room.
Frequently asked questions
What floor plans does Excelsior on the Park offer?
The community offers 1-, 2-, and 3-bedroom apartments, including townhome-style layouts. Some units have large patios or balconies and spacious bedrooms.
How much is rent at Excelsior on the Park?
At the time of writing, 1-bedrooms started in the high $900s, 2-bedrooms in the low $1,200s, and 3-bedrooms in the high $1,600s. Prices vary with availability, lease length, and upgrades.
Is Excelsior on the Park pet friendly?
Yes. Dogs and cats are allowed with breed and weight restrictions, and pet deposits, fees, and monthly pet rent apply. Our pet-friendly Houston apartments search can help you compare policies.
Is Excelsior on the Park a gated community?
It has gated access, but several reviews say the gates are often broken or left open, which is a common security concern among residents.
How responsive is maintenance?
Reviews are mixed. Some residents report quick, helpful service, while others describe waiting weeks or months for repairs. Ask the office about current response times before you lease.
Disclaimer: This article summarizes public Google reviews for Excelsior on the Park Apartments at 14300 Ella Blvd, Houston, TX 77014, which averaged 3.4 stars at the time of writing. Reviews reflect individual experiences, and conditions, pricing, and management can change. Contact the leasing office for current information.
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