For anyone searching for housing in Houston, especially in the Aldine or Greenspoint area, doing research before signing a lease is essential. One property that gets frequent attention is Haverstock Hills Apartments, located at 5619 Aldine Bender Rd, Houston, TX 77032. The community currently holds an overall rating of 2.3 stars, and much of the feedback found in Haverstock Hills Apartments reviews raises red flags for prospective renters.
In this detailed review, we’ve analyzed real, publicly posted reviews to help you understand the recurring themes—both good and bad. Our goal is to give a transparent picture of what it’s like to live at Haverstock Hills Apartments, based not on marketing material, but on the experiences of actual residents.
Disclaimer: This article is based entirely on publicly available Haverstock Hills Apartments reviews from Google. The 2.3-star rating reflects the status at the time of writing and may change over time. All quotes and summaries are interpretations of resident feedback.
First Impressions: What Do Haverstock Hills Apartments Reviews Say?
If you do a quick search for “Haverstock Hills Apartments reviews,” you’ll notice an overwhelmingly negative tone across the board. While no rental property is perfect, this complex appears to struggle in multiple areas, with tenants regularly reporting the same issues: lack of maintenance, serious safety concerns, unreliable leasing processes, and poor communication from the office staff.
That said, not every experience is bad—but positive feedback is rare and often dates back several years.
Let’s explore these themes in greater detail.
Maintenance and Repairs: A Frequent Source of Frustration
A significant portion of Haverstock Hills Apartments reviews highlights problems with maintenance. Several residents have reported long delays in fixing critical issues, particularly related to air conditioning, plumbing, garbage disposals, electrical outlets, and flooring.
Many reviewers described scenarios where AC units failed during the summer months, with no timely resolution despite repeated calls and service requests. Given Houston’s extreme heat and humidity, this isn’t just an inconvenience—it’s potentially dangerous. Some tenants even cited health concerns related to prolonged exposure to heat inside their apartments.
It doesn’t stop at HVAC problems. Other tenants reported moving into apartments with incomplete repairs, such as unfinished flooring, uninstalled or broken appliances, and electrical outlets that didn’t function. Even after months of follow-up, many say that maintenance never returned to complete the work.
This lack of responsiveness is one of the most repeated complaints in Haverstock Hills Apartments reviews.
Leasing Office and Management: Disorganized and Unresponsive
Another recurring issue across dozens of Haverstock Hills Apartments reviews is the perceived incompetence and unprofessionalism of the leasing office staff. Reviewers mention a consistent lack of communication, both before and after move-in.
One common scenario involves prospective tenants who submit deposits and are given move-in dates, only to have those dates pushed back repeatedly—sometimes with little or no notice. In some cases, tenants were left in limbo for weeks while waiting for a unit to be “ready,” with no apartment number assigned and no updates on progress.
Even more troubling is the consistent theme of phone calls going unanswered, forcing many residents to physically visit the office just to ask basic questions. Several people described waiting hours to speak with someone in person, only to be met with confusion or indifference.
The overall tone in these reviews reflects not just dissatisfaction. But a deep sense of being ignored or mistreated by those tasked with managing the property.
Safety Issues: A Major Concern in the Reviews
Safety is, understandably, one of the most important factors when choosing a place to live. Unfortunately, Haverstock Hills Apartments reviews include dozens of reports that describe the property as unsafe or even dangerous.
Residents have reported:
- Frequent gunfire at night
- Suspicious activity both inside and outside the gated areas
- Fights and arguments near common areas
- A general sense of fear walking to and from the property after dark
Multiple reviews included references to tragic events, including one elderly woman’s death that was allegedly tied to the failure to fix her air conditioning during a heatwave. Others discussed recent news stories involving crime or violence tied to the complex.
Even local businesses appear to have taken notice. One reviewer who owns a nearby restaurant mentioned that they no longer deliver to Haverstock Hills Apartments—day or night—due to safety concerns.
While every neighborhood has its challenges, the number and frequency of safety-related complaints in Haverstock Hills Apartments reviews is something that renters should not ignore.
The Move-In Experience: Delays and Disappointment
The leasing and move-in process is another area that generated heavy criticism. Many Haverstock Hills Apartments reviews explain how move-in expectations were poorly managed. In some cases, people reported putting down deposits only to wait weeks—or even months—before receiving a move-in date. Others say they were promised finished apartments, only to find the units were still under repair or missing appliances upon arrival.
There is a strong sense of broken promises in many of these reviews. Tenants describe being told “your unit will be ready in two weeks,” only to find themselves calling the office again and again with no answers. This pattern of miscommunication has left many feeling misled and regretting their decision to lease.
Some reviewers said the leasing team used excuses like broken windows or pending repairs to explain delays, but then failed to provide consistent follow-up or transparency.
Are There Any Positive Reviews?
In fairness, not every review is negative. A few reviewers—mostly those who lived there years ago—mentioned having a relatively peaceful experience. One former tenant who lived in the back area near Lee Road between 2010 and 2012 said they had no major issues during their time there. They mentioned that as long as you kept to yourself and stayed focused on work, it was possible to live quietly.
However, even this “positive” feedback came with a one-star rating. That alone says a lot about how drastically the situation may have declined in recent years.
Newer Haverstock Hills Apartments reviews rarely contain praise for the property. And most of the five-star ratings on Google are either outdated or lack any written context to assess their credibility.
Summary: What You Should Know Before Leasing
When compiling this information, one thing became clear: Haverstock Hills Apartments reviews reflect consistent dissatisfaction across key categories of the tenant experience.
Major Issues Identified:
- Maintenance delays and unresolved repair requests
- Unresponsive office staff and miscommunication
- Frequent safety concerns, including crime and noise
- Inconsistent move-in timelines and incomplete units
It’s important to understand that no apartment community is immune to criticism. However, when nearly every new review echoes the same set of concerns—many with emotionally charged language and strong warnings—it’s worth paying close attention.
If you’re thinking about applying to Haverstock Hills Apartments, it’s highly recommended that you:
- Visit the property in person and ask to see the exact unit you would be moving into.
- Speak directly with current residents to get their honest opinion.
- Document everything during the application and leasing process.
- Consider alternative options in the area and compare reviews.
Final Verdict: Is It Worth the Risk?
Based on the volume and consistency of feedback, Haverstock Hills Apartments reviews suggest a community struggling with systemic issues—from management down to day-to-day operations. While affordability and location might make it a tempting option for some, the risks mentioned in public reviews cannot be ignored.
As always, your personal experience may differ. But if you value prompt service, peace of mind, and a secure living environment, it may be worth continuing your apartment search.
Disclaimer: This article is a summary of public feedback available on through verified Haverstock Hills Apartments reviews. The goal is to offer a transparent, fact-based overview of tenant experiences. The rating (2.3 stars) mentioned was accurate at the time of publishing.
FAQs about Haverstock Hills Apartments
Haverstock Hills Apartments currently holds a 2.3-star rating on Google. Most reviews reflect dissatisfaction with management, safety, and maintenance.
Many residents report delays in addressing maintenance issues, especially air conditioning problems. Some repairs remain unresolved for weeks.
Multiple reviews mention safety concerns including gunshots, suspicious activity, and crime within the property. Some local businesses reportedly avoid the area.
Residents describe the leasing office as disorganized and unresponsive. Calls often go unanswered, and walk-ins experience long wait times.
Many tenants say move-in timelines are frequently delayed without notice. Some were left waiting weeks for keys after paying a deposit.
Very few reviews are positive, and most of those are dated. The most recent feedback is overwhelmingly negative and highlights ongoing issues.
While location and cost may appeal to some, most reviews suggest the risks outweigh the benefits. Visiting in person and speaking with residents is strongly advised.
