Choosing a new place to live is a big decision especially in a vibrant and competitive city like Houston. If you’re considering Revl Heights, located at 825 Usener St, Houston, TX 77009, then you’re probably looking for a balanced perspective on what life there is really like.
With a strong Google rating of 4.4 stars, Revl Heights certainly presents itself as a luxury apartment community, but reviews tell a more nuanced story. In this article, we’ve compiled and summarized real resident reviews both positive and negative to help you make an informed decision. We’ll also explore the apartment’s features, rent range, and overall value.
Disclaimer: All opinions expressed in this article are based on publicly available Google Reviews and reflect resident experiences at the time of posting. The rating (4.4) was current as of this article’s publication date.
About Revl Heights Apartments
Revl Heights is a mid-rise, upscale apartment complex built in 2016, located in the Woodland Heights area of Houston, just minutes from downtown. It offers 326 units ranging from cozy one-bedrooms to spacious two-bedroom layouts, with sizes from 648 to 1,452 sq ft.
Address:
825 Usener St, Houston, TX 77009
Rent Range:
$1,463 – $2,804/month, depending on unit size and floor plan
Pet Policy:
- Cats and dogs allowed
- Max 2 pets per unit
- $400 non-refundable pet fee
- $25/month pet rent
Apartment Features & Community Amenities
Revl Heights boasts an impressive lineup of luxury amenities and smart-home features, positioning itself as a high-end rental option in Houston.
Inside the Apartments:
- 10-foot ceilings with vaulted layouts
- Google Nest smart thermostats
- Quartz countertops, kitchen islands, and wine chillers*
- Stainless steel appliances and French door refrigerators
- Full-size washer/dryers in each unit
- Frameless showers with bench seating*
- Engineered wood and tile flooring
- Walk-in closets, custom cabinetry, and garden tubs
(*In select units)
Community Perks:
- Resort-style pool with outdoor kitchen and grills
- Sky Lounge with panoramic city views
- Yoga/spin room with Fitness on Demand
- 24-hour fitness center
- Dog park & pet spa
- EV charging stations ($60/month)
- Assigned garage parking ($40/month)
- Business center, library, and conference room
- Controlled-access gates and video surveillance
- Valet trash service, dry cleaning, guest suite, and planned events
Revl Heights Reviews: What Residents Are Saying
Now, let’s get into what real residents are saying in Revl Heights reviews the good, the bad, and everything in between.
⭐ Positive Revl Heights Reviews
Many residents have praised Revl Heights for its professional staff, modern features, and seamless leasing experience. Several reviewers mentioned feeling impressed from the very first tour.
1. Efficient Leasing and Helpful Staff
The application and move-in process was described as fast, smooth, and professional. Leasing agents like Ayron and Jackie were specifically praised by name.
“I’m so impressed with how fast and efficient the look, apply, and lease process has been. Ayron has been exceptional since the moment I came to look at the unit. From start to finish took 3 days!”
— ⭐⭐⭐⭐⭐
“Had an amazing experience from start to finish with Jackie! She made the entire move-in process incredibly smooth and stress-free. The whole staff was welcoming, helpful, and very understanding.”
— ⭐⭐⭐⭐⭐
“Ayron Gordon was super professional, courteous, and helpful… you can definitely tell he cares about what he does.”
— ⭐⭐⭐⭐⭐
2. Beautiful Design and Location
Reviewers love the downtown views, quiet neighborhood, and high-end feel of the property. The self-guided tour option also stood out to prospects.
“Amenities are great, the downtown view is beautiful to watch, overall a very nice and quiet neighborhood close to many restaurants and shopping.”
— ⭐⭐⭐⭐⭐
“Ximena was very nice and professional. This location is extremely beautiful.”
— ⭐⭐⭐⭐
3. Amenity-Rich Living
The amenities from the Sky Lounge to the pet spa are a frequent source of praise. Residents enjoy having access to fitness equipment, co-working spaces, and smart-home conveniences.
“The property features everything from Nest thermostats to a yoga studio. It’s really a step above in terms of amenities.”
— General consensus from 5-star reviewers
⚠️ Critical Revl Heights Reviews
While many residents had a positive experience, others have voiced concerns about maintenance issues, security, and guest parking policies. Below are the most common pain points from recent reviews.
1. Poor Maintenance Follow-Up
Some reviewers experienced delays or dismissive responses when requesting repairs.
“The sink didn’t work properly and was never truly fixed. Management would delete maintenance requests.”
— ⭐
“The apartment wasn’t cleaned well before move-in. Maintenance never compensated me after car damage.”
— ⭐
2. Inconsistent Security and Vehicle Theft
Car theft and break-ins in the garage area are a major source of frustration among reviewers.
“There have been wheels stolen from cars… we had security for a month or so, then never again.”
— ⭐⭐
“Less than two weeks after we moved in, my tires and rims were stolen. Management just said ‘things happen.’”
— ⭐ Chandra Kanaway
3. Predatory Towing and Parking Frustrations
Many residents describe the VPP guest parking system as too strict. If passes expire even briefly, cars are quickly towed.
“My dad’s car was towed while I was at the hospital with him. The pass expired at 8:30 PM, and by the time I renewed it an hour later, it was already gone. No empathy from management.”
— ⭐
“Guest parking sucks — only one guest can register per day, and you can’t register another car until the 24 hours has passed.”
— ⭐⭐
4. Billing Issues During Move-Out
Some residents claimed that deposits were withheld or charges were unclear.
“They falsely withheld my entire security deposit and sent inaccurate charges to billing. Management ignored my calls.”
— ⭐
“Pricing online was way lower than the actual quote given for the same unit. That’s misleading.”
— ⭐⭐⭐⭐
Pros & Cons of Revl Heights
| Pros | Cons |
|---|---|
| Modern, stylish apartments | Reports of poor maintenance follow-up |
| Extensive amenities | Security concerns in parking areas |
| Pet-friendly with dog park & spa | Strict towing policies for guest vehicles |
| Professional and responsive leasing | Move-out billing issues |
| Excellent location near downtown | Online pricing may not match actual rates |
Should You Consider Revl Heights?
Revl Heights stands out as a well-designed, amenity-rich property in one of Houston’s most desirable neighborhoods. If your priorities include modern finishes, smart home features, and access to luxe shared spaces, this community could be a perfect fit.
However, if safety, responsive maintenance, and flexible guest parking are deal-breakers for you, it may be worth exploring other options or at least confirming updates with the leasing office about how these issues have been addressed recently.
Final Verdict: Revl Heights Reviews Summary
With a Google rating of 4.4 stars, Revl Heights shows strong appeal among many renters especially those who prioritize design, amenities, and efficient move-ins. However, its mixed reviews around security, parking enforcement, and management response suggest that renters should ask plenty of questions upfront.
If you’re considering a lease here, visit the property in person, read the fine print, and ask about guest parking, security measures, and recent upgrades. For the right renter, Revl Heights could offer an exceptional living experience in the heart of Houston.
Ready to take a look yourself? Visit Revl Heights’ official website to book a tour or view available units.
Disclaimer: This article summarizes feedback from Google Reviews, which reflect individual renter experiences. The average rating of 4.4 stars is accurate at the time of posting but may change over time. Let me know if you’d like a downloadable version, additional images, or SEO snippets for social sharing!
FAQs
Revl Heights offers floor plans ranging from 648 to 1,452 sq ft. Rent typically ranges from $1,463 to $2,804 per month, depending on the unit size and location within the property.
Yes, Revl Heights is a pet-friendly community. Residents can have up to 2 pets. A $400 non-refundable fee is required, along with $25/month pet rent. The property also includes a dog spa and dog park.
Revl Heights offers assigned parking for $40/month in a community garage. However, some residents have reported issues with security, including vehicle thefts. Guest parking is tightly regulated via a digital app system.
The property is rich in amenities, including a sky lounge, pool courtyard, EV charging stations, yoga studio, dog spa, fitness center, and Google Nest smart thermostats. There are also business amenities like a conference room, clubroom, and coworking spaces.
Yes, while many residents highlight positive experiences, some have cited concerns about maintenance delays, poor management communication, strict towing policies, and security lapses in the garage.
Yes, Revl Heights is located at 825 Usener St, Houston, TX 77009, placing it near downtown Houston, restaurants, shopping areas, and parks. It’s considered walkable and well-situated for city living.
You can schedule a tour or begin the application process directly through the Revl Heights official website. Leasing agents are frequently praised for making the move-in process smooth and efficient.
