If you’re apartment hunting in the Humble, TX area, chances are you’ve come across The Henry at Lake Houston. Nestled in a scenic and rapidly growing neighborhood just northeast of Houston, this upscale multifamily property offers a variety of modern amenities, spacious floor plans, and proximity to Lake Houston’s natural beauty.
But what’s it really like to live there?
In this in-depth post, we’ll break down The Henry at Lake Houston reviews, summarizing both the glowing praise and resident frustrations pulled from verified Google reviews. Whether you’re considering a 1-bedroom starter unit or a family-sized 3-bedroom layout, this article will give you a well-rounded understanding of what to expect.
Disclaimer: The information presented here was gathered from Google reviews and reflects the opinions and experiences of residents or visitors. The average Google rating for The Henry at Lake Houston at the time of posting is 4.1 out of 5 stars. This post aims to provide a balanced summary to aid your housing decision.
About The Henry at Lake Houston
Located at 14100 Will Clayton Pkwy, Humble, TX 77346, The Henry at Lake Houston is a modern apartment community offering a mix of comfort, style, and convenience.
Unit Types & Floor Plans
- 1 Bedroom / 1 Bathroom: Approximately 688–925 sq. ft.
- 2 Bedroom / 2 Bathroom: Approximately 1,064–1,184 sq. ft.
- 3 Bedroom / 2 Bathroom: Approximately 1,393 sq. ft.
Pricing (Estimated)
- 1 Bedroom: $1,100–$1,500+
- 2 Bedroom: $1,500–$1,800+
- 3 Bedroom: $1,900–$2,200+
Pricing may vary based on availability, lease term, and time of year.
Pet Policy
- Cats and dogs allowed
- Up to 2 pets per unit
- Breed and weight restrictions may apply
- Pet fees and monthly pet rent required
Amenities
- Resort-style swimming pool
- Fitness center
- Clubhouse and resident lounge
- Business center
- Outdoor grilling and picnic areas
- Door-to-door trash service
- Garages and covered parking available
- Storage options
- Private balconies or patios in many units
- Granite countertops and stainless steel appliances
What Residents Love: The Good Reviews
Friendly and Professional Staff
One of the most consistently praised features of The Henry at Lake Houston is the staff. Multiple residents specifically highlight Ana, Tania, and Lauren for their exceptional service.
“Ana and Lauren went above and beyond to help me during a stressful transition. They were empathetic, professional, and made me feel truly valued.” — 5 stars
“Tania is very professional and will explain your billing in detail. Lauren really cares about the property.” — 5 stars
“Ana is super friendly, knowledgeable, and made the leasing process smooth.” — 5 stars
It’s clear that the leasing and office team often leave a positive impression on both prospective and current residents.
Clean Community and Quick Maintenance
Some long-term residents noted that the community tends to stay clean and that maintenance issues are handled efficiently.
“I’ve lived here 2 years and it’s always clean. Maintenance requests are handled quickly.” — 5 stars
This level of service can make a big difference for those looking for a worry-free rental experience.
Great Location and Floor Plans
Located near a wide range of shopping and dining options like H-E-B, Kroger, Costco, and Walmart, The Henry at Lake Houston earns strong marks for its central location. Additionally, residents appreciate the modern layouts.
“Location is spectacular. Layouts are unique and spacious. I’d live here again.” — 4 stars
This combination of accessibility and smart floor plan design makes it attractive for renters with busy lifestyles.
Resident Complaints: The Bad Reviews
Despite its many positive reviews, The Henry at Lake Houston also has its fair share of critical feedback. A pattern of concerns emerges around pest control, parking, and management turnover.
Pest Control Issues
Multiple reviews raise alarm bells about pest problems, especially with spiders and insects in breezeways, stairwells, and even the pool area.
“The stairwells are full of bugs and spider webs. I’ve had to buy my own spray to feel safe walking out of my building.” — 1 star
“Building 15 has black widows and spider nests. Even the pool chairs have spiders. This has been ignored for months.” — 1 star
“Roaches, spiders, and silverfish are a common sight now. Pest control visits don’t seem to help.” — 4 stars
The property’s climate and layout may contribute to these challenges, but reviews suggest that current pest control efforts aren’t sufficient in some areas.
Parking and Towing Complaints
Several residents report difficulties with guest parking and instances where vehicles, even those registered to tenants, have been towed without warning.
“Visitor parking is limited and you’re constantly worried about getting towed.” — 1 star
“They towed vehicles registered to tenants. Management refuses to take accountability.” — 1 star
For families or households with more than one car, or those who frequently host visitors, this can be a major inconvenience.
Management Turnover and Fee Confusion
Management changes have been a recurring theme, with some residents mentioning up to four different companies in just a couple of years.
“We’ve had 4 different management companies. Access to the gym was removed. Rent has to be paid in person by check.” — 4 stars
“New management introduced fees for services we don’t even use, like pool Wi-Fi and stormwater.” — 4 stars
This inconsistency can create confusion and frustration for residents, especially when communication about new policies or charges is lacking.
Summary: Is The Henry at Lake Houston Worth It?
With an average Google rating of 4.1 out of 5 stars, The Henry at Lake Houston appears to offer a mix of high-quality service and amenities alongside areas that need improvement.
Pros:
- Courteous and helpful office staff
- Great location near shops, dining, and Lake Houston
- Modern finishes and spacious layouts
- Resort-style amenities
- Generally quiet and peaceful atmosphere
Cons:
- Pest problems in breezeways and stairwells
- Limited and unclear parking policies
- Management turnover and inconsistent policies
- Unexpected or underutilized fees
- Inconsistent cleaning and maintenance in shared areas
Final Thoughts
The Henry at Lake Houston has a lot going for it: beautiful apartments, a strong amenity package, and a convenient location. For residents who get a well-maintained unit and interact with the right team members, the experience can be excellent.
However, recurring complaints about pest control, management inconsistency, and parking enforcement suggest potential areas of frustration that prospective renters should investigate thoroughly before moving in.
Tour the property, ask current residents about recent experiences, and confirm policies in writing during your lease process. With due diligence, this community could be a great fit just make sure it aligns with your priorities.
Average Google Rating: 4.1 out of 5 stars (at the time of this review)
FAQs
As of the time of writing, The Henry at Lake Houston has an average Google rating of 4.1 out of 5 stars, based on resident reviews.
Some residents have reported ongoing issues with spiders, roaches, and silverfish, especially in breezeways and stairwells. Pest control services are provided but may not be consistent across all buildings.
Resident parking is generally available, but many reviews note limited guest parking and a risk of towing without clear visitor guidance.
Yes. Several reviews mention frequent management turnover, which has led to inconsistent policies and communication regarding rent payments and amenities.
Amenities include a resort-style pool, fitness center, business center, clubhouse, grilling areas, garages, and door-to-door trash service.
Yes. The property is pet-friendly, allowing up to two pets per apartment with applicable breed restrictions, pet fees, and monthly pet rent.
According to resident feedback, the community is not gated, which has raised concerns about package security and overall safety for some tenants.
